Privacy policy.

Effective Date: 21.10.2025

Last Updated: 21.10.2025

1. Introduction

Medics Network Limited is committed to protecting your privacy and ensuring that your personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services.

2. Data Controller

Medics Network Limited is the data controller responsible for your personal data.

Contact:

Email: jane.marshall@medicsnetwork.net

Phone: 01625 800 799

3. Personal Data We Collect

We may collect and process the following personal data:

· Identity Data: Name, title, professional credentials

· Contact Data: Email address, phone number, postal address

· Financial Data: Billing details, payment information

· Technical Data: IP address, browser type, device information

· Usage Data: Website interactions, pages visited

· Communication Data: Emails, messages, and feedback

4. Lawful Basis for Processing

We process your personal data under the following lawful bases:

· Consent: When you opt-in to communications or services

· Contract: To fulfil our obligations under a service agreement

· Legal Obligation: For compliance with applicable laws

· Legitimate Interests: To improve services and maintain security

5. How We Use Your Data

We use your data to:

· Deliver secretarial and administrative services

· Manage appointments, invoicing, and transcription

· Communicate with solicitors and agencies

· Respond to inquiries and provide support

· Improve website functionality and user experience

6. Data Sharing

We may share your data with:

· Trusted service providers (e.g., transcription platforms)

· Legal or regulatory authorities when required

· Solicitors or agencies as part of our services

We ensure all third parties comply with GDPR and have appropriate data protection agreements in place.

7. International Transfers

We do not transfer your personal data outside the UK or EEA unless adequate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

8. Data Retention

We retain personal data only as long as necessary for the purposes outlined or as required by law. Data is securely deleted or anonymised when no longer needed.

9. Your Rights Under GDPR

You have the right to:

· Access your personal data

· Rectify inaccurate or incomplete data

· Erase your data (“right to be forgotten”)

· Restrict or object to processing

· Data portability

· Withdraw consent at any time

To exercise these rights, contact us at jane.marshall@medicsnetwork.net

10. Cookies

Our website uses cookies to enhance user experience. You can manage cookie preferences via your browser settings.

11. Data Security

We implement technical and organisational measures to protect your data, including:

· Secure servers and encrypted communications

· Access controls and regular audits

12. Complaints

If you believe your data rights have been violated, you may lodge a complaint with the Information Commissioner’s Office (ICO):

https://ico.org.uk

13. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.